KYC-Led Access
Partner and customer checks follow provider requirements.
Overview
Authorised AEPS assistance with customer consent and verification
AEPS can support eligible Aadhaar-linked banking requests through an authorised assisted-service point using approved provider and biometric workflows.
Every request remains subject to customer consent, Aadhaar-linked bank availability, biometric validation, provider limits and applicable regulatory requirements.
- KYC-Led Access — Partner and customer checks follow provider requirements.
- Customer Presence — The customer must be physically present for assisted authentication.
- Transaction Controls — Provider limits and bank rules apply to every request.
- Receipt Records — Maintain available transaction references and receipts.
What We Handle
Capabilities that make up the service
Customer Presence
The customer must be physically present for assisted authentication.
Transaction Controls
Provider limits and bank rules apply to every request.
Receipt Records
Maintain available transaction references and receipts.
Exception Support
Follow defined provider steps for failed or disputed transactions.
Retailer Onboarding
AEPS access is considered only for approved service points.
How It Works
A clear step-by-step process
Partner Verification
The retailer or service point completes required onboarding and KYC.
Customer Consent
The customer requests the service and confirms the bank details.
Biometric Authentication
Authentication is completed through the approved device and provider.
Transaction Response
The provider returns a success, failure or pending status.
Receipt & Records
Share the receipt and maintain required transaction records.
Service Types
Eligible AEPS assistance categories
Cash Withdrawal
Assisted withdrawal through an eligible Aadhaar-linked bank account.
- Customer presence
- Biometric authentication
- Provider transaction limit
Balance Enquiry
Check an eligible account balance through the approved AEPS route.
- Bank selection
- Consent and authentication
- Status response
Mini Statement
Request eligible recent-transaction information where supported.
- Provider availability
- Customer verification
- Reference or receipt
Why It Works
Consent and biometric verification are essential
AEPS assistance built around verification and responsible handling
No AEPS request should be attempted without the customer being present, giving consent and completing the approved authentication process.
- Authorised assisted-service pathway
- Customer-consent and biometric focus
- Provider-based transaction controls
- Receipt and status records
- Defined support and dispute process
Common Questions
Questions we are asked most often
Can AEPS be used without the customer present?
No. Customer presence, consent and approved biometric authentication are essential.
Does Shawn Cargo Logistics hold customer bank funds?
No. The underlying transaction is processed through the authorised provider and banking network.
Is AEPS approval automatic for every retailer?
No. Retailers must complete KYC, location review, provider approval and any required device setup.
Contact Us
Discuss authorised AEPS access for an eligible service point.
Share your location, the exact requirement and whether this is for personal use, a service point or reseller access.
Contact Number+91 98202 56699
Email Addresssupport@shawncargologistics.com
Office AddressPremises No. 8 & 9, 4th Floor, Shree Kamdhenu Estate, Near Vibgyor School, Behind Inorbit Mall, Off Link Road, Chincholi Bunder, Malad West, Mumbai - 400064.