Retailer Access
Customer-facing service delivery from an approved local point.
Overview
One access point for assisted services and customer support
The B2B model is designed for partners who want to offer useful everyday services from a local counter, office or digital service centre.
Every service remains subject to authorised-provider rules, KYC requirements, transaction limits and the approved partner agreement.
- Retailer Access — Customer-facing service delivery from an approved local point.
- Distributor Network — Onboarding and supporting service points across an approved region.
- KYC-Led Operations — Customer and partner verification aligned with provider requirements.
- Transaction Visibility — Records, receipts, statuses and exception follow-up.
What We Handle
Capabilities that make up the service
Distributor Network
Onboarding and supporting service points across an approved region.
KYC-Led Operations
Customer and partner verification aligned with provider requirements.
Transaction Visibility
Records, receipts, statuses and exception follow-up.
Support Channels
Defined escalation routes for failed or pending transactions.
Future Platform Options
Retailer, distributor and white-label access pathways.
Service Types
Explore supported B2B service categories
AEPS & Assisted Banking
Authorised cash withdrawal, balance and banking-assistance pathways subject to provider rules.
- Customer verification
- Transaction receipts
- Limit and exception controls
Money Transfer
Assisted domestic money-transfer services through approved providers.
- Beneficiary details
- Transaction confirmation
- Status support
BBPS & Bill Payment
Utility, mobile, DTH and eligible bill-payment assistance.
- Multiple bill categories
- Receipt generation
- Customer support
Recharge & FASTag
Mobile, DTH and FASTag service pathways from a customer-facing point.
- Recharge support
- FASTag assistance
- Transaction history
PAN & Documentation
Assistance with eligible application and documentation processes.
- Form guidance
- Document checklist
- Application-status support
Retailer & Distributor Network
Structured opportunities for local service points and wider partner support.
- Retailer onboarding
- Regional support
- Future white-label pathway
Why It Works
Multiple categories, one operating journey
Everyday services delivered through a clearer local network
Service selection, customer verification, transaction records and escalation can follow a clearer partner-led process.
- Multiple customer-service categories
- Retailer and distributor pathways
- Structured onboarding and support
- Transaction and receipt visibility
- Authorised-provider and compliance focus
- Local service access through familiar customer touchpoints
- Guided escalation for pending or failed transactions
- Scalable support from retailer to distributor level
B2B Services
Everyday digital, financial and travel services through one connected support point.
Explore the complete Services Hub catalogue from the B2B Services page. Each service follows its authorised provider, verification and transaction rules.
01
Mobile Recharge
Prepaid and postpaid recharge assistance
View service 02DTH Recharge
DTH operator and subscriber recharge support
View service 03Bill Payments
Electricity, gas, water and eligible utility payments
View service 04AEPS Services
Authorised assisted Aadhaar-enabled banking pathways
View service 05Money Transfer - DMT
Assisted domestic transfer support
View service 06PAN Card Services
Application and correction guidance
View service 07IRCTC Ticket Booking
Rail search and assisted booking support
View service 08Flight Booking
Flight search, fare and reservation support
View service 09Bus Booking
Intercity bus and seat booking assistance
View service 10Hotel Booking
Property search and reservation assistance
View service 11API Services for Resellers
Approved recharge, payment and travel integration pathways
View service 12Wallet & Commission Management
Partner wallet, settlement and commission visibility
View serviceCommon Questions
Questions we are asked most often
Can an existing digital service centre apply?
Yes. Existing centres can submit their location, current services and customer profile for suitability and provider review.
Are all services available in every location?
No. Availability depends on authorised providers, geography, KYC, service rules and the approved partner model.
Can I become a distributor?
Yes. Distributor and master-distributor opportunities are reviewed separately based on network reach, team capability and support capacity.
Contact Us
Discuss the right B2B role and service mix for your market.
Share your location, existing service centre details and the categories you want to explore.
Contact Number+91 98202 56699
Email Addresssupport@shawncargologistics.com
Office AddressPremises No. 8 & 9, 4th Floor, Shree Kamdhenu Estate, Near Vibgyor School, Behind Inorbit Mall, Off Link Road, Chincholi Bunder, Malad West, Mumbai - 400064.