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Services Hub • Partner Operations

Wallet & Commission Management

Wallet, transaction, settlement and commission visibility for approved retailers, distributors and resellers using eligible Services Hub pathways.

Wallet & Commission Management
Wallet & Commission Management
Overview

Clearer partner operations from wallet funding to reconciliation

Approved partners can use the available platform or provider workflow to view wallet balances, transaction debits, commissions, settlements and support references.

Funding methods, minimum balance, commission rates, settlement cycles and withdrawal rules depend on the approved partner role and signed commercial terms.

  • Balance Visibility — View available wallet information through the approved platform.
  • Funding References — Keep approved payment and credit records.
  • Commission Reports — Review eligible commissions according to documented terms.
  • Role-Based Rules — Retailer, distributor and reseller structures may differ.
What We Handle

Capabilities that make up the service

Balance Visibility

View available wallet information through the approved platform.

Funding References

Keep approved payment and credit records.

Commission Reports

Review eligible commissions according to documented terms.

Role-Based Rules

Retailer, distributor and reseller structures may differ.

Controlled Adjustments

Any manual adjustment should follow approval and audit records.

Reconciliation Support

Escalate mismatches with supporting transaction references.

How It Works

A clear step-by-step process

01

Approve Partner Role

Complete KYC, agreement and role activation.

02

Fund Through Approved Route

Use the documented wallet-funding method.

03

Process Eligible Services

Transactions debit or update the wallet as defined.

04

Review Commission

Eligible commission records are reflected according to terms.

05

Reconcile & Settle

Match reports, references, adjustments and settlements.

Service Types

Operational visibility for approved partners

01

Wallet Balance & Funding

View eligible balance information and approved funding pathways.

  • Funding reference
  • Balance update
  • Minimum-balance rules
02

Commission Visibility

Understand eligible earnings by service and role.

  • Service-wise commission
  • Role-based structure
  • Adjustment records
03

Settlement & Reconciliation

Review transactions, settlements and exception records.

  • Daily or periodic reports
  • Reference matching
  • Dispute support
Why It Works

Every movement should have a reference

Partner finances made easier to track and reconcile

Wallet credits, transaction debits, commissions and settlements should be supported by platform records or approved payment references.

  • Wallet balance and funding visibility
  • Service-wise transaction records
  • Documented commission structure
  • Settlement and reconciliation support
  • Role-based controls for partner networks
Wallet & Commission Management
Common Questions

Questions we are asked most often

Can a partner add funds from any bank account?

Funding routes depend on the approved account, provider and documented process.

Are commissions guaranteed?

No. Eligible rates and conditions must be defined in the applicable commercial agreement and may vary by service.

How are wallet mismatches handled?

Partners should provide the transaction, payment and platform references for reconciliation through the defined support route.

Discuss wallet, commission and settlement operations for your partner role.

Share your location, the exact requirement and whether this is for personal use, a service point or reseller access.

Contact Number+91 98202 56699
Email Addresssupport@shawncargologistics.com
Office AddressPremises No. 8 & 9, 4th Floor, Shree Kamdhenu Estate, Near Vibgyor School, Behind Inorbit Mall, Off Link Road, Chincholi Bunder, Malad West, Mumbai - 400064.
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